FAQs

1. How do I place an order?

Simply browse our store, add your favorite pet products to the cart, and proceed to checkout.

2. What payment methods do you accept?

We accept secure online payments via credit/debit cards and other trusted gateways.

3. How long does delivery take?

Orders are usually delivered within 7–15 business days, depending on your location.

4. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email.

5. What if I receive a damaged or wrong item?

No worries! Just contact us at petopia544@gmail.com with your order details, and we’ll arrange a replacement or refund.

6. Do you accept returns?

Yes, we accept returns within 14 days of delivery. Items must be unused and in original packaging.

7. Do you ship internationally?

Yes, we deliver worldwide. Shipping times may vary depending on your location.

8. How can I contact customer support?

You can reach us anytime at petopia544@gmail.com or call us at 01818241187.